About Us

Welcome to Our Family-Owned Business

At Lily Maids, we're more than just a company — we're a family. Founded 15 years ago by Suzana Waszak, our business has been built upon the values of hard work, integrity, and a passion for serving our community.

Our Story

  • 2003

    Lily Maids began as a humble dream, sparked by the vision of Suzana Waszak. With a determination to provide service of the highest quality, Suzana started this venture in 2003 from the ground up, pouring her heart and soul into every aspect of the business.

  • 2009

    In 2009 Lily Maids became a company and started hiring employees to help with the increased demand for residential and commercial cleaning services. 

  • 2015

    In 2015, Suzana’s daughter, Samia Bottecchia, joined the business. With a high level of energy, enthusiasm, and optimism, Samia brought fresh perspectives to Lily Maids, which invigorated the company culture and drove more growth.

  • 2020

    With the increasing demand from the clients to use more green products around their houses, Lily Maids decided to innovate and create their own line of natural cleaning products, LILY FRESH.

Lily Fresh products lined on a bed of acai berries, with a green background

In 2020, Samia Bottecchia, creator and founder of Lily Fresh, began this journey after being unsatisfied with the cleaning products on the market. Toxic products would work but are too harmful for our health, while natural products never seemed to work. For months Samia worked closely with experts in a range of fields, when she finally had a product that she was proud of. The formulas are made with environmentally responsible ingredients, being safe for you, your family, your pets, and the environment. Because both, mother and daughter, were born and raised in Brazil, all products have this unique, pleasant, and long-lasting smell of the acai - a berry found only in the Brazilian Amazon region - and most importantly they work!

Check our products

“Owning a residential and commercial cleaning business, I have a responsibility to provide the best cleaning services possible for my clients, and that includes safer and more efficient cleaning products”
Samia Bottecchia.

Our Values

Over the years, Lily Maids has grown, but our commitment to excellence and personalized service remains unchanged. As a family-owned business, we take pride in our ability to connect with our customers on a deeper level, understanding their needs and exceeding their expectations at every turn.

Reliability

Count on us for consistent, dependable service every time.

Transparency

Clear communication and upfront pricing define our approach.

Excellence

Our commitment to excellence ensures top-notch results every visit.

Honesty

We consistently deliver on our promises and exceed client's expectations.

Professionalism

With clear lines of communication, we ensure personalized service tailored to your needs.

Integrity

Our seamless collaboration guarantees exceptional results.

21

years in business

300+

regular clients

2,000+

houses cleaned

Meet Our Family

Picture of Samia Bottechia, CEO of Lily Maids
Samia Bottechia
CEO
Picture of Suzana Waszak, founder of Lily Maids
Suzana Waszak
Founder

Administrative Staff

Picture of Samia Bottechia, CEO of Lily Maids
Martin Lacoste
Appointment Scheduler
Picture of Suzana Waszak, founder of Lily Maids
Nilza Moraes
Accounting Assistant

Cleaning Staff

Lily Maids Team Member
Jennifer Cardona
Lily Maids Team Member
Daimy Borges
Lily Maids Team Member
Heidi Brito
Lily Maids Team Member
Saima Roberto
Lily Maids Team Member
Yanai Azcuy
Lily Maids Team Member
Maria G. Villanuevas
Lily Maids Team Member
Otilia Ajtun
Lily Maids Team Member
Yanai Azcuy
Lily Maids Team Member
Jennifer Cardona
Lily Maids Team Member
Daimy Borges
Lily Maids Team Member
Heidi Brito
Lily Maids Team Member
Saima Roberto
Lily Maids Team Member
Maria G. Villanuevas
Lily Maids Team Member
Otilia Ajtun

Join Our Family Today

Whether you're in need of service, we invite you to experience the difference of working with a family-owned business that truly cares. Get in touch with us today to learn more. Thank you for considering Lily Maids— where you're not just a customer, you're family.

Get in touch